Featured post

Why Write

(Reproduced verbatim from the 1st post on an old blog of mine - December 3, 2011) Questioning leads to better understanding, gre...

Sunday, 6 March 2016

Culture and Civilization

- A short essay I wrote in 2007, reproducing here

Isaac Newton once said,"We stand on the shoulders of giants". Yes, humanity has progressed over the ages by building on the contribution of our forefathers. The struggles, aspirations, successes and failures of our ancestors have shaped our collective conscience and our identity. This wealth of inheritance that is constantly evolving, we identify as our culture.

Thus we can speak of a global culture as the synthesis of some overarching beliefs, ideas and yearnings that at once characterize both the human race and each individual. These apparently unifying attributes can be considered to be the definitional constructs of a human being or organism.

However these macrocosmic characteristics notwithstanding, there exist multiple identities and hence multiple cultures. This is due to the enormous diversity of the human race. Thus we have national cultures and regional cultures where culture derives its identity from commonality of geography. One could also think of religious cultures which cut across geographies. We also frequently hear of the culture of the rich and the elite, the culture of the poor and downtrodden, tribal culture and even political and bureaucratic cultures.

Seen in this light, every society can be considered both as an amalgamation of different cultures and also as having one culture, when the unifying factor that defines the society is used to define the culture as well. Even every individual owes his allegiance to multiple cultures; it is just that one of these supersedes the others in any given situation.

So inherently diverse as every society is, the growth of a society depends critically on the interplay of these different cultures and identities cherished implicitly or explicitly by each individual. When the unifying ethos of the society is strong and appealing enough to be embraced by a large majority, society thrives - it has the potential to weather many a crisis. When this near-Utopian state - wherein differences are respected, inequality is low and wherein inherent heterogeneity(not homogeneity) becomes a unifying force in itself, thereby dispelling or reducing artificial heterogeneity - is attained, a society is said to be civilized.

Hence civilization is inextricably linked with the social and economic well-being of the people. A civilized society is one in which the people are prosperous, human values are respected and social and technological advancements exist to sustain that state.

There have been some great civilizations in the past like those of Egypt, Indus-Valley and Mesopotamia. However most of them fell prey to man's greed - his desire to conquer and acquire. The clash between civilizations that originated then exists even today and dominates the arena of global politics. The alarming disparities in the distribution of wealth over the ages have resulted in a huge socio-economic divide between the haves and the have-nots. Even in the USA - one of the most developed countries of the world - the disparity between the rich majority and the poor minority is very huge.

Therefore, civilization as we understand it, probably exists only in history textbooks. However there is room for hope. Many of the so-called 'emerging economies' like India and China are really on an upward growth spiral. This has inspired and enabled many people to take up philanthropic activities. Let us hope that we are able to lead and participate in a revolution that could eventually result in a rebirth of civilizations. We would do well to remember the words of the Father of our Nation, "We have enough on this planet for everyone's need, but not for everyone's greed".

Friday, 4 March 2016

Innovation Tip: Love them enough to Let them Go!

The Pain of Being an Idea Person

So you come up with a brilliant idea! You believe in it. You are confident that if taken forward, if implemented, it can bring positive change to your organization. 

But alas! You need the support or sponsorship of someone else - maybe higher up in the hierarchy - to implement it. You propose it - passionately, eloquently, convincingly. You make a proposal you think they cannot refuse. 

However, to your surprise, they dispose of your proposal, by throwing it into the intellectual dustbin, by burying it deep in the organizational cemetery of ideas.

You may discover later that someone else somewhere else implements your idea and brings significant transformation to perhaps not just their organization, but also to their industry.


And what you have done? You proposed, they disposed (of your idea, and you!).


_________________________________________________________

If you have faced some version of this situation, you should listen to me! I have been facing this many times now. I have found that my success rate in coming up with new ideas is pretty good, but alas, my failure rate in implementing them too has also been almost equally high, despite having the support of great team-mates. In at least three cases, the proposals that did not see the light of day in my organization were implemented and launched even on a national scale by none less than...

Let me not boast unforgivably! Let us understand why this happens.

_________________________________________________________

Other People's Children



Wish the world listened to Truman! Unfortunately, there are many out there who do not just want credit. They would even kill for it! Maybe not you, but your ideas, and in the process you! 

There are others who may not care about getting the credit. But they may also not care about organizational improvement either. Or they may, but only in their own small sphere of operation. They don't have time or inclination to invest any attention or energy in your idea.

In both cases above, your idea is foreign to them. It is not their baby, and hence they either actively resent it or are indifferent to it.

Bring up your Babies!



Your ideas are your babies. Don't just give birth to them and abandon them. Don't just put them in pre-school - i.e., propose them - and hope they will grow and become successful on their own!

Care for them! Nurture them, fight for them, argue for them, give them what they need to grow up and realize their potential. Even if that means fighting honorably against some regressive elements of your organization. 

Let them Go!

Let them adopt your baby! Show them the beauty of your baby and how it is related to them, so that your baby becomes their baby. Show them how your idea is integral to something that they care deeply about. And let them garner a fair share or all of the credit for the idea. Let them feel it is their own. Not easy, but necessary in some cases.



This I think would significantly improve the success of your ideas and innovations - your creations, your children. Especially in an environment that is hostile to new ideas. 

Post Script

Some studies show that people who originate lots of ideas are often lousy in executing them, in bringing them to completion. Yes, it is indeed very unfortunate if you have to fight out to make it happen. Organizations should foster new ideas and innovations, and make it easy for everyone to generate and execute them. Nevertheless, given the reality of most organizations and settings, we need to figure out various ways and techniques to make innovation happen. To let our babies succeed! 

Hope this article provides some value in this direction. Please do feel free to share your thoughts too. And don't forget to share it, if you think this could be of help to someone else too! Thank you!

Passionate about ideas and innovation? You may also like to read:

  1. How an Idea Management System can make your organization more innovative
  2. How to Implement an Idea Management System


Tuesday, 9 February 2016

How to have a Great IIS Training Experience: 12 Tips



[A public yet personal message to the latest batch of Indian Information Service (IIS) Officer Trainees, commencing their "Orientation Course in Media & Communication" at Indian Institute of Mass Communication (IIMC) today (9th February, 2016)]
(Shall hopefully be of some value to non-IIS as well!)
Dear Friends,
Let me take a moment to welcome each and everyone of you to the Indian Information Service. We are happy and proud to have you with us. You too must be happy and grateful for this opportunity you have gifted yourself. To change lives for good, through more effective public service communication.
Here are 12 humble tips I would like to offer, for a great training experience.

1) Be the driver

Don't receive your training passively, co-create your training experience. 

It is your training; take charge of it! Remember that you are equally - if not more - responsible for your training experience than your Course Director and other instructors. Give active continual feedback on the training as it proceeds. Your trainers too want you to have a great training; help them! 

Is there a particular topic on which you want a session (eg: media economics, innovation management, data journalism, quantitative techniques in communication)? Is there a particular type of speaker you are missing out on (TED speakers, social entrepreneurs)? Ask and you will be given! 

2) Be Mrs. Doubtfire!

Or Mr., if you can't. Question Everything! Including the above statement! Governments are often laggards in embracing change and innovation, due largely to the dominant sycophantic culture of "Yes Sir/Madam". Stay clear of it. Learn to listen, ask and understand; before settling for easy answers. It is more important to ask the right questions, than to have the right answers for the wrong questions! And keep asking! Let your questions extend beyond the classroom; let them have no end! 



3) Be Kind

Respect Everyone! In almost every training, there are instructors who inspire us, and some who don't. Nevertheless, remember that Nature helps those who helps themselves. Inspiration too favours the prepared mind. I am happy to recollect that I have been able to find inspiration from sessions which some of my friends apparently found absolutely boring and useless. 

Keep an open mind, you can learn from anyone; even the worst session may teach us a great lesson in how NOT to conduct a session. Like a session I took for the Training Batch of 2014! :)

Besides, who knows whose one line can change your life on what day? Here are some messages from our training which I found insightful/inspiring.



4) Climb on the Shoulders of Giants

You will interact with many veterans from the fields of communication, governance and others. Have an eye for the giant in them. Delve deep into their experiences, struggles - their journey. How they made it. And what inspired them to keep going. 

Ask them how it was then, and what has (and has not) changed, and why. Get a fine grasp of the history of our organizations and our discipline. It will make you a better leader.





5) Challenge Authority - Respectfully!

Even the giants are to be questioned, even challenged - respectfully though. Everyone of us is at least a partial prisoner of our times, our experiences and the lessons they have gifted us. We need to challenge our dogmas continually, for real progress to occur. For instance, to someone extolling the virtues of mass communication, ask: can't communication be both mass and personalized? 

While we must not forget to question out of respect, we must also not forget to respect while questioning. We need to learn the art of respectful questioning. 

6) Practise Democracy

Hold debates.

IIS has a very unique role in enriching the practice of democracy. No, that is perhaps the very essence of the service - democratizing governance, building a more vibrant, richer democracy. 

So, begin by practising it in the classroom and outside. Celebrate the diversity of your colleagues. Deliberate on issues, it will expand both your knowledge and ignorance. Of both issues, and of each other.

Encourage dissent from all quarters. Learn not only to say NO, but to receive it as well!



7) Dig deep

Take the time to go a little deep into every subject and topic you study. Don't undermine the value of good theory. 



Think of the conceptual foundations of the subject areas. What does it deal with - fundamentally? What are the core principles and theories of the discipline? How do they play out in reality? Why? And what has (and has not) changed recently? What needs to? What are the open questions in the discipline? What are the related disciplines? 

This will not only give you a good conceptual understanding of your field over time, but also make you fall in love with it, and groom you as an expert.

8) Go Wide

Read widely. Use the library well. The IIMC Library is pretty good. I have been fortunate to have read a few good books: Development as Communication, Communication for Another Development: Listening before Telling and A Guide to Empirical Research in Communication: Rules for Looking, to name a few. I also regret not having read more; many others.

9) Maintain a Training blog / Diary

Why don't you chronicle your learnings and experiences in the form of a blog, updated daily? This can be done, perhaps in addition to the Facebook Page and Twitter account for IIS Officer Trainees. 

10) Live-tweet / record sessions

What about live-tweeting some of the sessions? It would be a good social media practice session, besides allowing you to share your classroom insights potentially with the whole world. If you can top it with YouTube live-streaming or simply recording followed by a web upload later, nothing like it! Of course, with the permission of the instructor.

11) Build each other

There are a lot of things we can learn from each other. Often, more than we seem to be realizing! Hold regular after-class sessions where you can share your ideas, knowledge and ignorance. You can teach each other typing, coding, IT skills, a new language, music or just anything else you know something of. You can hold Toastmasters-like sessions to refine your public speaking skills, to groom yourselves as future spokespersons of Government of India. 

Happy to note with gratitude that our friend Mahima had taken the initiative to hold a few sessions on IT skills, during our training. 

12) Change the World!


Aim High. Set high standards for the overall training, as well as for every little task you undertake. Do this for individual tasks as well as group projects. 

Why not publish a research paper in a leading journal, from your work on the communication research project? None of us (in my batch) did it! Well, your aim can be higher than that. 

Why not prepare a research-based report charting the future of every media unit under the Ministry of I&B, during the course of your training? Why not prepare a roadmap for the future of public service communication itself? And why not work with media units in implementing some of your ideas for change?

The sky is not the limit!

Let me stop here! We already know that there is a very bright batch of young Officer Trainees, ready to embark on the training with full vigour and positive energy. Some of you have already shown your brilliance and commitment, while working with us in various capacities. We shall look forward to interacting with you and learning from you. Do lead the way. Wish you all the very best. For a wonderful, inspiring, fruitful and memorable training. 

Thank you very much for your kind attention. Feel free to share and/or leave your thoughts! And to add your own tips for a great IIS training. Thanks again.